07 June 2019
Location: North East England
Sector: Technology (IT)
Job Type: Permanent
Job Reference: BMC/05/2633
DD: 0191 303 9757
M: 07948 237 052Email Matt Wragg
Working for one of the UK’s fastest growing software businesses, you will be working for a company that has had a huge amount of success over the last 20 years. They have had continual growth, opened new offices and created new products to keep up with a very competitive market place.
Working in a business critical team the role will be required to provide 2nd level support for both internal teams and external clients. As the first escalation point you will be required to provide support over the phone, remotely and sometimes face to face. You will be required to help mentor 1st line support and help whenever possible.
The following skills are essential:
You will need the following experience: