Credit Controller

Middlesbrough

up to £30,000

Permanent

We’re seeking a resilient and experienced Credit Controller to join our client’s finance team in Sunderland. This is a full-time, office-based position offering up to £30,000 per annum, ideal for someone who thrives in a fast-paced environment and is confident managing credit control processes from end to end.

Key Responsibilities:

• Proactively manage and monitor customer accounts to ensure timely payments
• Chase outstanding debts via phone, email, and written correspondence
• Resolve payment issues and disputes with professionalism and persistence
• Maintain accurate records of all communications and transactions
• Collaborate with internal departments to ensure smooth cash flow
• Prepare regular reports on aged debt and credit risk
• Support month-end processes and audits as required

What We’re Looking For:

• Proven experience in a credit control or accounts receivable role
• Strong communication and negotiation skills
• High level of resilience and ability to handle challenging conversations
• Excellent attention to detail and organisational skills
• Proficiency in accounting software and Microsoft Excel
• Ability to work independently and as part of a team

In Return:

• Full time 40 hours a week – early finish on a Friday, 2.30pm
• Free Parking
• Development Opportunities
• Annual Pay Reviews
• Discounted Voucher Scheme
• Extra Holiday entitlement after 3 years’ service
• Office closes at Christmas
• Annual team Celebration paid for by the company