Membership & Governance Administrator

Newcastle upon Tyne

Salary Competitive

Permanent

We are seeking a highly organised and confident administrator to join a busy membership and governance team supporting a portfolio of UK and international not-for-profit organisations and charities.

This is a varied, people-facing role that would suit someone who actively wants to travel multiple times a year, including international travel to attend events, conferences and meetings. Travel is an essential part of the role and all expenses will be covered.

Key Responsibilities

• Managing membership databases, including new member processing and renewals
• Responding to member enquiries by phone and email
• Supporting Boards and committees with governance documentation, policies and procedures
• Attending meetings and producing high-quality minutes and action logs (essential)
• Organising meetings, preparing agendas, collating papers and distributing board packs
• Booking travel, accommodation and liaising with venues for meetings and events
• Supporting the planning and promotion of study days, conferences and events
• Updating websites and online content
• Working closely with events colleagues in preparation for annual conferences
• General administrative support as required

Travel Requirement

• Regular UK and international travel is required
• Attendance at overseas events and conferences several times per year
• All travel, accommodation and related expenses are fully paid

Skills & Experience

• Strong written and verbal communication skills (essential)
• Proven experience taking accurate, professional minutes
• Highly organised with excellent attention to detail
• Confident, approachable and professional when working with senior stakeholders
• Have worked in a Professional Services background would be advantageous

Working Arrangements

• Full-time role
• Office-based close to metro links, with one day per week working from home
• Competitive salary and benefits package