Telesales Advisor

Thornaby

£18,000 - £20,000

Permanent

To play a key role in the telesales team to drive sales; Salary: Up to £9.50 per hour; remote work.

 

  • Manage Relationship between Company and Customer to ensure that a smooth transaction occurs;
  • Support your team/colleagues;
  • Adhere to targets;
  • Support in existing balance queries;
  • Take orders by phone;
  • Translate the needs of our customers into working procedures and sales opportunities;
  • Process orders;
  • Invoice the customer;
  • Serve the customer face to face;
  • Documentation handling;
  • Meet and exceed sales Targets;
  • Continually maximize profit through effective account management;
  • Increase your portfolio to ensure a continuous supply of new leads;
  • Provide a high level of customer support and satisfaction;
  • Providing the customer with the promotional offers and information;
  • Liaise with all other depts. As and when needed;
  • Maintain knowledge of Customer trends and make recommendations to team leader and put measures in for improvement and act as a point of contact for all Customer

Services;

  • Maintain & update customer data in Sage;
  • Monitor and check customer accounts status (on stop) before placing orders;
  • Carry out reasonable requests as required;
  • Retain information & Confidentiality;

 

COVID-19 considerations:

Masks/gloves/hand sanitiser provided.

Rachel Williamson

Desk:

Mobile: 07377 729 840

Email: rachel.williamson@bmcrecruitmentgroup.com

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