Occupational Health Coordinator

Birmingham

up to £30,000

Permanent

BMC Recruitment Group are currently recruiting for an Occupational Health Coordinator to join a client who operates within the rail industry, based in Birmingham.

About the Role

• Salary: £25,000 to £30,000 depending on experience
• Hybrid working model (4 Days Office / 1 Day Working from Home)
• 30 days annual leave pro rata (including bank holidays), increasing by 1 day each year up to a maximum of 35 days
• Pension contributions: Employee – 7.80%, Employer – 11.70%
• Employee Assistance Programme
• Cycle to work scheme
• Free rail travel for you and your family (rules and conditions apply)
• Discounted rail travel on all other Train Operating Companies (TOCs)
• Enjoy discounts with major retailers through the client's employee benefits portal, The Village

Duties/Responsibilities

• Monitor the medical inbox, responding to queries efficiently.
• Support HR Business Partners with Absence Management referrals
• Co-ordinate the delivery of clinics and appointments, managing bookings and queries.
• Liaise with the resources team and local depots to ensure operational efficiency.
• Manage all medical bookings, including new entrant, periodic, and Drugs and Alcohol screening.
• Handle Physiotherapy referrals and record periodic results on the ACMS system.
• Compile reports for the Office of Rail and Road (ORR) on a periodic basis.
• Manage relationships with the Occupational Health provider, escalating queries and complaints
• Act as the first point of contact for all Occupational Health enquiries.
• Support Managers with Occupational Health Referrals, ensuring relevant information is included.
• Proactively resolve issues and identify opportunities to improve People Management.
• Produce accurate reports as required.
• Act as a point of contact with Head of Occupational Health and Wellbeing.
• Track private treatment referrals and manage budgetary control for hearing aids/glasses.
• Work with the Equality, Diversity & Inclusion Wellbeing team on Wellbeing initiatives.
• Manage relationships with the Employee Assistance Programme (EAP) and Trauma Support providers.
• Attend Safety, Security, and Environment Group (SSEG) meetings to provide data on Periodic and Drugs & Alcohol medicals.
• Plan and organise activities, ensuring appropriate adjustments and communication relevant to changing circumstances.
• Maintain the security of sensitive personal and other confidential information, adhering to Information Governance policies.

About You

• Previous experience in an Occupational Health
• Strong organisational and administrative skills.
• Excellent communication and interpersonal abilities.
• Proficiency in using HR systems and Microsoft Office Suite.
• Ability to manage multiple tasks and prioritise effectively.
• Attention to detail and accuracy in record-keeping.
• Proactive problem-solving skills and a flexible approach.