Ecommerce Manager
Hybrid
North East England
£45,000 - £50,000
Permanent
Our client is an award-winning consumer brand with their global headquarters in Newcastle upon Tyne where the role will be based 3 days a week.
This role will report directly to our new Global Head of DTC. Working within the global ecommerce and marketing team, this role is focused on delivering a best in class e-commerce experience for our consumers aligned with our brand journey.
What you will be doing:
- Collaborate with the development team to ensure efficient project delivery of the roadmap against the D2C strategy.
- Develop 'test and learn' initiatives for the new website and spearhead a continuous UX improvement program with support.
- Manage all 3rd party software utilised on the website to maximise full potential.
- Work with the trading department to ensure the website is merchandised aligned to the trading calendar.
- Work with country managers to deliver localisation plans for the various regions.
- Responsible for day-to-day management of the e-commerce websites.
- Foster close collaboration with diverse teams (Content team, development team, customer service team) to deliver best in class user experiences across the e commerce websites.
- Conduct daily monitoring of website performance & KPI`s to help deliver forecast + to further enhance the website experience and user journeys.
- Responsible for daily/weekly/monthly website reporting against core KPI`s
- Establish standards, and best practices for website upkeep, product management & website content.
- Stay on top of the latest trends in e-commerce principles and user experience across the industry, offering informed advice to drive business growth.
Skills and experience
- Proven track record of working within a fast-paced e-commerce management.
- Strong analytical skills to interpret data and drive informed marketing decisions.
- Strong commercial awareness
- Excellent communication and project management abilities.
- A proactive and collaborative approach, with the ability to work both independently and within a team.
- Budget Management Experience.
- Agency Management and/ or People Management.
