1st Line Software Support


£20,000 - £25,000


Do you enjoy software and fixing software issues? Do you have a good knowledge or Windows and Office but prefer to use your skills in a more challenging environment? Then this is the role for you!!!



The company are a software house that have been around for several years and are a market leader in their field. With plenty of internal opportunities they like to promote people internally to match their aspirations.

The Role

What will you do – you will be given clients to support on a bespoke software product (yes they will train you). There are a lot less calls that come in but you will be the primary person to fix them – even from initially working out whether it is a hardware or software issue.

Working in small teams you will get the support you need and if a career interests you then this is the place that will look after you long term if you show the right level of application.

What do you need to succeed:

  • Strong communication skills
  • A good technical understanding – Windows and Office – any software knowledge would be great (SQL)
  • A desire to succeed and a passion for technology
  • Some experience is ideal, but you must at least be able to show why you would be a good fit
  • Unless you live in Tamworth driving is key as it isn’t easy be public transport



Matt Wragg


Mobile: 07948 237 052

Email: matt.wragg@bmcrecruitmentgroup.com

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